SkillianLab Refund Policy

At SkillianLab, we are committed to providing our customers with high-quality educational content. We understand that sometimes, a course or webinar may not meet your expectations or fit your needs. Our refund policy is designed to provide a fair resolution in such cases.

Eligibility for Refund:

• A refund request must be submitted within 10 days of the purchase date.
• The course or webinar has not been completed or downloaded.
• For live webinars, the refund request must be made at least 48 hours before the scheduled start time.

Non-Refundable Circumstances:

• Any course or webinar completed or downloaded by the user.
• Live webinars if the refund request is made less than 48 hours before the event.
• Any content purchased with a discount code or during a promotional sale.

Process for Requesting a Refund:

1. To initiate a refund, please contact our support team at Skillianlab@gmail.com with your order details.
2. Our team will review your request and determine eligibility based on the criteria above.
3. If approved, the refund will be processed to your original method of payment within 7-10 business days.

Additional Information:

SkillianLab reserves the right to modify or discontinue the refund policy at any time.

If you have any questions or concerns about our refund policy, please reach out to our customer support team for assistance.